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Login Problem

Have a technical question you can't find the answer to in FAQ's? Ask it here. Game problem questions that do NOT pertain to things like training advice, what would my horse do well in, how much is it worth.
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Login Problem

Postby Love_of_horses » Tue Feb 15, 2011 5:04 pm

I cannont log onto my accout, I did the right password and username but still not working, Its just my main ranch, i can get onto my novice ranches. My player # is 493226.
Player # 493226 :D
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Re: Errors found that need to be fixed because of server move

Postby Love_of_horses » Tue Feb 15, 2011 7:36 pm

Love_of_horses wrote:I cannont log onto my accout, I did the right password and username but still not working, Its just my main ranch, i can get onto my novice ranches. My player # is 493226.
Player # 493226 :D
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Love_of_horses
 
Posts: 1716
Joined: Sun Jul 26, 2009 2:22 pm
Location: Stalking Morgan-Gale143 and her ponays :3
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Log in problem

Postby Alabama » Tue Feb 15, 2011 7:47 pm

Love_of_horses wrote:
Love_of_horses wrote:I cannont log onto my accout, I did the right password and username but still not working, Its just my main ranch, i can get onto my novice ranches. My player # is 493226.


Have you checked through password retrieval that the user and password is correct? You might need to clear cookies and page history as well.
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Re: Errors found that need to be fixed because of server move

Postby Love_of_horses » Tue Feb 15, 2011 8:33 pm

Alabama wrote:
Love_of_horses wrote:
Love_of_horses wrote:I cannont log onto my accout, I did the right password and username but still not working, Its just my main ranch, i can get onto my novice ranches. My player # is 493226.


Have you checked through password retrieval that the user and password is correct? You might need to clear cookies and page history as well.

I have tried through the password retrieval, and it says the link is broken.
Player # 493226 :D
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Love_of_horses
 
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Joined: Sun Jul 26, 2009 2:22 pm
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Re: Login Problem

Postby Alabama » Wed Feb 16, 2011 12:10 pm

Because OW is still down for most people, this is probably why the retrieve password isn't working.
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Re: Login Problem

Postby Alabama » Wed Feb 16, 2011 3:01 pm

You should be able to use the forget pass link now
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Re: Login Problem

Postby Love_of_horses » Wed Feb 16, 2011 5:59 pm

I think its my username, I have hearts in it.
Player # 493226 :D
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Re: Login Problem

Postby Alabama » Wed Feb 16, 2011 6:01 pm

Ahh, yes, that's most likely the problem since the game isn't viewing special characters
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