Negative Turns - Still having problems

[kaitlyn_w]

My sponsor has just expired so I am a novice again, but I logged on and I have -2457 turns? And I havnt turned as a novice? How does that work?

[Jellybeanjoe]

Its a glitch that happens with an account is down graded. It can be fixed

Send in a ticket to Orbis Worlds and we'll get it fixed

[kaitlyn_w]

Sounds good. Only problem is that this account isnt linked to me because it was owned by numerous people before me, the last of which being evermore. I dont think its her orbis world account its linked to though?

[kaitlyn_w]

I sent a thing through explaining everything about a week and a half ago and nothing has happened yet? Approx. how long do you think it would take? Because if and when it does get fixed im going to have to wait ages before i have enough turns to do any rolling anyway? Not too much pressure, I know you are busy people

[kaitlyn_w]

Down to -1997

[Alabama]

If you would please, bump the ticket. Sometimes tickets get pushed down and Nef doesn't see them. Also, if you'd give us the account number, we can try and bring it to her attention when we see her.

[kaitlyn_w]

*runs off to discover new things on Orbis Worlds*
Didnt know I could do that...
The ranch is #163540, I included all that on the original ticket just incase
Thanks

[Alabama]

You can find any updates and update your own tickets under support messages. I ask for the account number because once a ticket is escalated for Nef, Ops can no longer see them, so without knowing an account number, we can't point her in the right direction

[kaitlyn_w]

Oh ok cool. Thanks for you help :D

[kaitlyn_w]

Would you lovely ops be able to point Nef my way if shes not too busy, as it still hasnt been fixed