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Desktop suddenly cant connect to VHR

PostPosted: Wed Apr 23, 2014 12:22 am
by Aniara
Currently writing this from my phone. I have cleared cache and cookies, played with my DNS settings etc. but still cant connect to VHR suddenly from my desktop like on monday I could.Then I wasnt able to do so since tuesday. No matter which browser I use, it says "cant connect to virtualhorseranch.com". What can I do?

Re: Desktop suddenly cant connect to VHR

PostPosted: Wed Apr 23, 2014 1:01 am
by Jellybeanjoe
A known problem. Nothing we can do, as it's totally out of our hands. But here's what Nef had to say:

From VHR's hosting company:

We have been receiving reports that many of our customers are unable to access their sites that are housed in our West Coast Datacenter. Upon investigation we have discovered that the issue is not within our own network, but along one of the larger backbone providers. This means that other hosting companies and ISPs are also experiencing the same issue.
Details

As of around 7AM EDT, routers on the Savvis network leading to the west coast went offline. This may affect other hosting companies and Internet Service Providers (ISPs) where internet traffic uses that backbone service to access the west coast. Savvis is currently working to resolve the issue and restore routing services as soon as possible.

Update: As of 2pm EDT services have yet to be restored.

Re: Desktop suddenly cant connect to VHR

PostPosted: Wed Apr 23, 2014 1:05 am
by Aniara
Thank you Jelly! I guess all I can do is wait.