Page 1 of 1

Purchasing Problem?

PostPosted: Thu Dec 12, 2013 6:12 pm
by Jamie/Kiddo
I purchased a pair of foundation QH's a few days ago, 3 now I believe,
I know it says please allow 24 hours for the transaction,
but my payment has been made and still no foundys.
Has this happened to anyone else or am I just being too impatient?
I have a e-mail statement from Pay Pal and everything showing where I paid Orbis Games for them...

Re: Purchasing Problem?

PostPosted: Thu Dec 12, 2013 6:59 pm
by Alabama
When you purchase something, PayPal takes the payment. Orbis doesn't receive payment until they accept it, which is the same time you will get your foundies. If it's been 3 days, you should put a ticket in through Orbis Worlds, including the transaction ID PayPal sent you, as it's possible that Nef missed your payment when she went through and did PayPal.

Re: Purchasing Problem?

PostPosted: Thu Dec 12, 2013 7:29 pm
by Jamie/Kiddo
Oooooooh okay! Thanks, I didn't know that it worked that way, okay cool deal. Yea I will definitely do that. Thanks Alabama! :)