UNupgraded Sponser...

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UNupgraded Sponser...

Postby Never Say Never » Mon Jun 15, 2009 3:59 pm

OK, I updated my sponser 4 weeks ago. It still hasn't been updated, and the post office didn't reject my check or anything, so I'm figuring that my check was received. if anyone can tell me what happened or can help me, I'll be glad. Thanks.
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Re: UNupgraded Sponser...

Postby Shadow Knight » Mon Jun 15, 2009 6:41 pm

Hopefully it didn't get lost... That happened with quite a few orders I sent. You should probably email Nef and asked if she has received your cheque. I would suggest using paypal next time, it's a lot safer (unless you can't)
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Re: UNupgraded Sponser...

Postby Jellybeanjoe » Mon Jun 15, 2009 7:28 pm

Emailing her rarely works . . . tends to get lost >.>

Send in a support ticket into www.orbisworlds.com. Include what state the cheque was sent from. Did you make sure you made it clear what the cheque was for? Often Nef gets them, but no-one specified what the money was for, until they send in a message to OW >.>
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Re: UNupgraded Sponser...

Postby Shadow Knight » Mon Jun 15, 2009 7:43 pm

Jellybeanjoe wrote:Emailing her rarely works . . . tends to get lost >.>

Send in a support ticket into http://www.orbisworlds.com. Include what state the cheque was sent from. Did you make sure you made it clear what the cheque was for? Often Nef gets them, but no-one specified what the money was for, until they send in a message to OW >.>


Thanks Jelly, now I know not to email her xD
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Re: UNupgraded Sponser...

Postby Never Say Never » Tue Jun 16, 2009 2:09 pm

I did a ticket about a week ago but no one has helped yet... I also included the form that said it was for an upgrade....
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Re: UNupgraded Sponser...

Postby Jellybeanjoe » Tue Jun 16, 2009 4:25 pm

Bump up the ticket please :)

If it says escalated, then only Nef can handle it . . .
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Re: UNupgraded Sponser...

Postby Never Say Never » Tue Jun 16, 2009 5:26 pm

Oh it says escalated... it has for 6 days now...
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Re: UNupgraded Sponser...

Postby Jellybeanjoe » Tue Jun 16, 2009 5:49 pm

Well, bump it up (by posting on it) just in case :) Bumping it up every few days till you get a reply won't hurt :)
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Re: UNupgraded Sponser...

Postby Never Say Never » Tue Jun 16, 2009 6:12 pm

okay I did :D
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