Accounts

Have a technical question you can't find the answer to in FAQ's? Ask it here. Game problem questions that do NOT pertain to things like training advice, what would my horse do well in, how much is it worth.

Accounts

Postby Winter Filly » Tue Jan 26, 2010 11:01 pm

Okay, so I haven't been on in like a year and I'm starting to come on regularly again but I have multiple accounts but I can't remember the login information to all of them. Is there anyway I could get it? I know there is a thing if you forgot your password but what about your login name?
User avatar
Winter Filly
 
Posts: 409
Joined: Sat Aug 05, 2006 12:08 pm

Re: Accounts

Postby Alabama » Wed Jan 27, 2010 9:14 am

I usually suggest trying to use the forgot password to "remember" your user. When you put in an incorrect user it tells you there's no user like that. So you can try what it might be and if you get it right, it sends the password. If that doesn't work, you can put a ticket in through Orbis Worlds to request the info sent to you. Make sure you include account numbers and which game it is.
User avatar
Alabama
 
Posts: 5809
Joined: Fri Aug 31, 2007 12:03 pm

Re: Accounts

Postby Winter Filly » Wed Jan 27, 2010 7:42 pm

Thanks! I got all but one of them. But how do I go about putting a ticket in through orbis worlds?
User avatar
Winter Filly
 
Posts: 409
Joined: Sat Aug 05, 2006 12:08 pm

Re: Accounts

Postby Alabama » Wed Jan 27, 2010 7:56 pm

User avatar
Alabama
 
Posts: 5809
Joined: Fri Aug 31, 2007 12:03 pm

Re: Accounts

Postby Winter Filly » Wed Jan 27, 2010 11:04 pm

thank you!
User avatar
Winter Filly
 
Posts: 409
Joined: Sat Aug 05, 2006 12:08 pm

Re: Accounts

Postby Winter Filly » Sat Feb 20, 2010 6:59 pm

Just curious but on average how long does it usually take to get a reply?
User avatar
Winter Filly
 
Posts: 409
Joined: Sat Aug 05, 2006 12:08 pm

Re: Accounts

Postby Alabama » Sat Feb 20, 2010 7:53 pm

Could take a while as the owner is the only one who has access to that information. Just keep bumping your ticket.
User avatar
Alabama
 
Posts: 5809
Joined: Fri Aug 31, 2007 12:03 pm

Re: Accounts

Postby Winter Filly » Sat Feb 20, 2010 11:22 pm

okay, thanks!
User avatar
Winter Filly
 
Posts: 409
Joined: Sat Aug 05, 2006 12:08 pm


Return to Questions/Support

Who is online

Users browsing this forum: No registered users and 50 guests