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Bumping Orbis Tickets?

PostPosted: Mon Mar 18, 2013 10:56 am
by Zimmy
When you put in a ticket and it's pink that means we don't have to bump them now, correct? Or did I imagine that?

Re: Orbis Tickets

PostPosted: Mon Mar 18, 2013 1:39 pm
by Alabama
Correct. Pink means it's flagged for Nef's attention.

It is best NOT to bump highlighted tickets.
All bumping does is reset the time that ticket has been waiting to be answered.
So while you may have submitted it 2 days ago, bumping resets it to 0 days.

Re: Orbis Tickets

PostPosted: Mon Mar 18, 2013 1:41 pm
by Zimmy
Thanks very much Bama. =)