Terms of Service Agreement.

READ HERE FOR FULL FORUM ACCESS. Frequently asked questions and answers. All rules and terms of service for virtual horse ranch apply here, to view them, please check http://www.virtualhorseranch.com/tos.php

Terms of Service Agreement.

Postby Hawk » Sat Sep 13, 2014 8:44 pm

Remember, these Terms of Service include all areas of the game: Forums, the game itself, our social media pages, and it covers ALL service of the game. This includes the forums postings, forum PM's, the game bulletin board, in game player message system, the chat and so forth.

Terms of Service, End User License Agreement, and Code of Conduct
This document is intended for use by players of Virtual Horse Ranching as a rulebook for behavior within this game. VHR support staff has final say over what constitutes a violation of these rules. Orbis Games & VHR reserves the right to change its policies at any time.

Additional account(ranch) Rules
All Ranches & accounts must provide a valid email address, it is requested of additional ranches to verify your email.
Additional Accounts that are used to benifit another of one players accounts such as retrieving and freezing horses,and excessive breeding. Violations of these rules WILL suspend all your existing ranches, especially creating ranches for the purpose of retrieving cash.
Players may not enter more than four horses in one event.
For non sponsor players: Creating more than four ranches may result in all your ranches/accounts being suspended. Sponsor players are allowed 10.
Creating additional Ranches when already suspended may result in banning of all accounts/ranches.
To simplify things, It is only suggested to create another account/ranch if you want to start a new venture, goal or use it to play: It is okay if you create another ranch if you feel you messed up on your first one.
Novice players May not create more than 3 ranches, if this is done, they are in jeopardy to have all of their ranches suspended.

Rules for your Ranch & Club Pages (and any custom HTML pages, images or sections)
All of the below Rules of Conduct and Prohibited Conduct Apply to your custom pages!!!
No chat rooms allowed, this is a liability for us, sorry!
Your custom pages must represent the game, no personal homepages, and adds for other websites are not allowed. We will make exceptions in the case of having to give credit for source codes, pictures, or linking to a complimentary website that may help others build their pages. This will be up to the descretion of Orbis Games Representatives to decide what is right and wrong.
All international copyright laws and intelectual property laws apply to your pages and pictures. Violating these laws may result in civil fines and/or imprisonment - for information you can visit here . We may enforce any violations we see by removing code or editing your page.
Breaking the rules excessively will not only result in your the suspension of your use of this game, but will also result in this game feature being taken away for everyone.
Orbis Games Representatives may edit or remove your custom descriptions, code, images, or html with out notice if we see any violations of the rules or feel your page is inappropriate in any way.
Many media objects are not allowed such as java applets, music videos, and will be removed if need be. You will be warned once afterwards, then banned if you repost the content.
Posting threats or false leads on a horse, ranch page or any other service provided by Orbis Games, of making up your own game-rules against the Terms of Service may result in your account being banned or suspended. Example: There have been many stud horses with a warning that they forfiet the VHR rights if they breed to it. This is Completely untrue, when you breed your horse to a stallion, its 100% your foal.

Rules of Conduct
While playing Virtual Horse Ranch, you must respect the rights of others and their rights to play and enjoy the game. These are basic guidelines that everyone must follow, and will be enforced by Orbis Games Service Staff.
Orbis Games & VHR is committed to fair and equal treatment of all of its customers and non-paying players. If there is a suspected violation of the Rules of Conduct, we will investigate fully, before taking any serious action. Certain violations of the Rules of Conduct may result in the immediate termination of Player's Account with no advance notice required and other actions which Orbis Games may determine are necessary.
Player may not engage in any conduct or communication while using the VHR Services which is unlawful or which restricts or inhibits any other Player from using or enjoying these Services.
Player agrees to use the VHR services and privelages only for lawful purposes. The list of prohibited conduct below provides examples of unacceptable conduct. The list is not exhaustive, and VHR/Orbis Games reserves the right, but not the responsibility, to restrict conduct which in its sole discretion, to be harmful to individual members, damaging to the Services, or in violation of VHR/Orbis Games or any third party's rights. VHR/Orbis Games may prohibit or delete conduct, communication or content transmitted on VHR/Nefertete Interactive services that is deemed to be in violation of applicable laws or is harmful to other members, the VHR/Orbis Games service community or the rights of VHR/Orbis Games in general. Player acknowledges, however, that communication over the VHR Services often occurs in real-time and VHR/Orbis Games cannot, and does not intend to, screen communication in advance.
Player will follow any instructions that are given to them by official representatives of VHR Player Support. Failure to comply with requests or instructions received from VHR/Orbis Games Representatives is a violation of the Code of Conduct and disciplinary action will be taken as necessary.

Prohibited Conduct
1. Harass, threaten or embarrass another Player of the Services or to cause distress, unwanted attention or discomfort of such Player, or any other person or entity. VHR/Orbis Games does not condone harassment in any form and may suspend or terminate the account of any Player who harasses others. Personal attacks, such as those based on a person's race, national origin, ethnicity, religion, gender, lifestyle choice,age, disablement or other such affiliation, are strictly prohibited.
2. Post or transmit sexually explicit images, or point to or reference such images.
3. Organize or participate in any clubs or groups that are based on, or espouse, any racist, sexist, anti-religious, anti-ethnic, anti-gay, or other hate-mongering philosophy.
4. Transmit any unlawful, harmful, threatening, abusive, obscene, vulgar, harassing, and defamatory, hateful, racially, ethnically or otherwise objectionable content.
5. Impersonate any person, including, but not limited to,VHR/Orbis Games employees or hosts.
6. Engage in "disruptive behavior" in chat areas, game areas, bulletin boards, or any other area of the VHR/Orbis Games Services. Disruptive behavior shall be deemed to include, but will not be limited to, conduct which purposefully interferes with the normal flow of gameplay or dialogue in a services area. Disruptive behavior shall also include, but not be limited to, commercial postings, solicitations and advertisements.
7. Post or transmit chain letters or pyramid marketing schemes. This type of material places an unnecessary load on the VHR/Orbis Games Services and is considered a nuisance by many members. Certain types of chain letters and pyramid schemes are also illegal. Such prohibited conduct includes, but is not limited to, the transmission of letters or messages which offer a product or service and which are based on the structure of a chain letter.
8. Post or transmit unsolicited advertising, promotional materials, or other forms of solicitation.
9. Violate any operating rule, policy or guideline of any other online service. Player further agrees to abide by the rules of Player's Internet service provider.
10. Violate, intentionally or unintentionally, any applicable local, state, national or international law or regulation.
11. Modify any files that VHR/Orbis Games does not specifically authorize Player to modify. Use of material which is subject to the rights of any person or entity without the express permission of such rights holder is prohibited, and will result in the termination of Player's membership and possible civil and/or criminal liability.
12. Abuse or exploit bugs, undocumented features, design errors or problems in the game collectively referred to as Problems. Player acknowledges and agrees to report all problems, errors or bugs in the game to VHR/Orbis Games as soon as they are found as their continued use can damage the enjoyment of the game for all its players. VHR/Orbis Games will do everything within their power to fix these types of issues in a timely manner, and will give all customers and members the benefit of the doubt when dealing with these problems.
13. Use any scripting or macroing tools, hardware or software that may be damagable to the game.
14. Use any game hacking/altering/cheating software or tools. Use of these types of programs will result in immediate termination of the Account and may subject you to civil and/or criminal liability.
15. Any disassembly or modification of any of the Game's executable code, databases and/or files. Nor may you interfere with or attempt to decipher any transmissions to or from the servers running VHR/Orbis Games. Doing this will result in immediate termination of the Account and may subject you to civil and/or criminal liability.
16. Engage in any behavior that is contrary to the 'spirit of the game' as defined by VHR/Orbis Games in its sole discretion.
17. Running Virtual Horse Ranch on any server or service that is not provided or authorized by VHR/Orbis Games.
18. You may NOT use duplicate accounts as in any ways to promote or benifit another account.
19. "Roleplaying" is not an excuse for violating any policy.

If you as any player (customer or not) are experiencing harrasment from another player or witness any of the above rules being violated please report them to Orbis Worlds Immediatly!

Refund Policy
If unsatisfied with Account upgrades paid to Orbis Games, please send an email or contact support rep within 14 days by payment received. Once request is evaluated and approved, and payment has cleared, Orbis Games will refund the membership and set the account back to the previous (unpaid) state.

Further assistance: Visit Orbis Worlds

Privacy Policy Statement
This is the normal information logged in standard web server access logs. Contact data provided when customer or player affirmatively asks for more information or makes a purchase on our web site.
Types of Information that may be collected:
use of HTTP cookies (No third party cookies are used)
Cookies and related mechanisms
search terms
client's IP address or hostname
request timestamp

How your information may be used:
To contact you through means of email in matters relating to Orbis games or Virtual Horse Ranch, only by Orbis Games.
To do research and development without creating a record identified with you
To do web site, system administration, and monitoring.
Who may use your information: This web site and the owner propriertiship of Orbis Games, we do not give out any information to anyone beyond our company, such as email address, passwords, usernames. We all hate spam.
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